Any time that you take over a new program, the first order of business is to find out who’s in the...
Any time that you take over a new program, the first order of business is to find out who’s in the boat and who’s not in the boat. You want to know who’s with you, who’s buying in because that first year there’s always going to be those peaks and valleys.
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Scott Duncan does a great Q&A with Robert Gagliardi

